MY WELL SELF Health Provider FAQ

What is the purpose of this site?

My Well Self is a health and mental wellness marketplace where consumers can make better informed decisions in their health wellness and/or mental wellness journey. We make it easier for the public to search for a trusted provider based on their specific needs and help health and mental wellness providers gain more online visibility and book more appointments easier.

What kind of Providers do you list on My Well Self?

My Well Self features a variety of health and mental wellness providers which includes but it is not limited to Naturopaths, Manual Osteopathic Practitioners, Chiropractors, Traditional Chinese Medicine Practitioners, Massage Therapists, Registered Holistic Nutritionists, Acupuncturists, Homeopaths, Physiotherapists, Kinesiologists, Psychotherapists, Social Workers and Clinical Counsellors. We focus on providers that tend to be covered by extended health insurance plans.

How do I create a profile listing on My Well Self?

Providers are invited to register their profiles by submitting their profile details for onboarding. All providers who register their profiles will also be screened which means we ask for your reporting Regulatory Board or Professional Association to confirm your “Good Standing” or active status respectively. Once your “good standing” or active status is confirmed, our support team will reach out to you for next steps.

Do you list group profile too?

Yes! We list individual provider profiles and also group profiles. For our group profiles, an administrator will be responsible for providing details on the types of providers and services offered.

How much does it cost to join My Well Self?

You can list your profile for free but there are huge benefits to our paid options. Register your profile to learn more about our options.

What happens when someone wants to book a consultation visit?

At My Well Self, we care about our user’s wellness journey experience. That’s why we help them in your wellness journey and in booking a consultation visit. When a user chooses you as the provider of their choice our dedicated assistant will guide them through booking a consultation visit and you will also receive a notification.

How do I stand out from the other providers?

It’s all about increasing your online visibility.
• Make sure a complete and thorough profile is completed
• Contribute content for our trusted information depot

MY WELL SELF Public Members FAQ

I created an account but have forgotten my password, how do I retrieve it?

To retrieve or reset your password click on the ‘Forget password?’ link on the Login page.

What is the purpose of this site?

My Well Self is a health and mental wellness marketplace where consumers can make better informed decisions in their health wellness and/or mental wellness journey. We help you find personalized health wellness and/or mental wellness options that work best for you. It is entirely free to use the website.

What kind of Health and Mental Wellness Providers do you list on My Well Self?

My Well Self features a variety of health and mental wellness providers which includes but it is not limited to Naturopaths, Manual Osteopathic Practitioners, Chiropractors, Traditional Chinese Medicine Practitioners, Massage Therapists, Registered Holistic Nutritionists, Acupuncturists, Homeopaths, Physiotherapists, Kinesiologists, Psychotherapists, Social Workers and Clinical Counsellors. We focus on providers that tend to be covered by extended health insurance plans or health spending accounts.

Are the providers on My Well Self covered by my extended health benefits plan?

My Well Self focuses on providers who are covered by extended health insurance plans and we encourage the public to learn more about what type of coverage is available to them through their plans. For the most part, providers registered on My Well Self are covered under paramedical services and mental health services by extended health insurance plans. Some plans also offer a health spending account which may cover provider fees as well.

What happens when I want to book a consultation visit?

At My Well Self, we care about your experience. That’s why we help you in your wellness journey and in booking a consultation visit. When you’re ready to book a consultation visit with the provider of your choice, we will be right beside you help you in your wellness journey and book your consultation visit. You will receive a step-by-step email from us on how we will support you in booking your consultation visit.

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