MY WELL SELF Health Provider FAQ

What is the purpose of this site?

My Well Self is a health and mental wellness marketplace where consumers can make better informed decisions in their health wellness and/or mental wellness journey. We make it easier for the public to search for a trusted provider based on their specific needs and help health and mental wellness providers gain more online visibility and book more appointments easier.

What kind of Providers do you list on My Well Self?

My Well Self features a variety of health and mental wellness providers which includes but it is not limited to Naturopaths, Manual Osteopathic Practitioners, Chiropractors, Traditional Chinese Medicine Practitioners, Massage Therapists, Registered Holistic Nutritionists, Acupuncturists, Homeopaths, Physiotherapists, Kinesiologists, Psychotherapists, Social Workers and Clinical Counsellors. We focus on providers that tend to be covered by extended health insurance plans.

How do I create a profile listing on My Well Self?

Providers are invited to register their profiles by submitting their profile details for onboarding. After that you will be invited to learn more about how our services work for you and if you are a good match for our client needs.

Do you list group profile too?

Yes! We list individual provider profiles and also group profiles.

How much does it cost to join My Well Self?

Register to learn more about our solution

MY WELL SELF Public Members FAQ

I created an account but have forgotten my password, how do I retrieve it?

To retrieve or reset your password click on the 'Forget password?' link on the Login page.

What is the purpose of this site?

My Well Self is a personalized health wellness concierge service that provides wellness seekers with 1:1 virtual support from nurse care navigators. We help triage health issues, route them to our vetted pool of wellness providers and keep them at their best well self.

What are Nurse Wellness Care Navigators?

Our wellness care navigators are registered nurses who are trained to conduct a general assessment of your lived experience, collaborate on goal setting and provide recommendations of care providers for you to see based on discussion.

How much does a consultation cost with a Nurse Wellness Care Navigator?

The rate is $125 per hour which includes ONE 45 minute initial consultation to discuss wellness needs and set SMART wellness goals in addition to TWO 15 minute follow ups to keep you on track.
From the date of your initial consultation, you have 3 months to complete your TWO 15 minute follow-ups.

Are the nurse wellness care navigators covered by my extended health benefits plan?

In some cases, the consultation with the nurse navigators may be covered under your benefits health spending account. We suggest you contact with your insurance provider and confirm your coverage.

What kind of Health and Mental Wellness Providers do you list on My Well Self?

My Well Self features a variety of health and mental wellness providers which includes but it is not limited to Naturopaths, Manual Osteopathic Practitioners, Chiropractors, Traditional Chinese Medicine Practitioners, Massage Therapists, Registered Holistic Nutritionists, Acupuncturists, Homeopaths, Physiotherapists, Kinesiologists, Psychotherapists, Social Workers and Clinical Counsellors. We focus on providers that tend to be covered by extended health insurance plans or health spending accounts.

Are the providers on My Well Self covered by my extended health benefits plan?

For the most part, providers registered on My Well Self are covered under paramedical services and mental health services by extended health insurance plans. Some plans also offer a health spending account which may cover provider fees as well.

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